Governance
Controls you can see and switch off.
Regor interprets shopper requests inside your storefront search. It changes nothing in your store on its own, and every control is explicit. This page describes those controls, and how Regor is governed as a company.
Last updated: September 22, 2026
Controls
Six controls behind every interpretation
Off by default
Native search runs only for the pilots you enable. Nothing is interpreted on a storefront until you switch it on.
Allow-listed capabilities
Only the attributes, ranges and sorts you configure can be applied. A request that needs anything else is not acted on.
Unmapped requests stay unapplied
A request that cannot be mapped to an enabled refinement changes nothing. The shopper keeps the results they already had.
Nothing written to your store
Results, filters and sorting stay in your storefront. Regor edits no catalog, price or theme.
Logged and capped
Every interpretation is logged. Daily call caps and a health check halt runs before they can affect shoppers.
Human accountability
A named person owns each pilot's configuration, and you can disable a pilot at any time.
Oversight
How a pilot runs
Three explicit steps, each under your control. Native search is a controlled pilot, enabled per storefront and never on by default.
Configure attributes
Choose which catalog attributes, numeric ranges and sort options Regor may apply. Nothing outside this list is ever used.
Enable for the pilot storefront
Turn native search on for the storefront in the pilot. Shoppers keep using your existing search bar and your existing search provider.
Review interpretations and disable at any time
Read the interpretation log, adjust the allow-list, and switch the pilot off whenever you choose. Disabling takes effect immediately.
Corporate governance
How Regor is run
Legal entity
The Regor platform is operated by Regor AI LLC, a limited liability company formed in Wyoming, United States. "Regor" is the product and marketing name. "Regor AI LLC" is the contracting entity used in legal and postal contexts.
Structure and oversight
Regor is a small, founder-led company, operated independently. Accountability for decision-making, security, and data handling sits with a named owner rather than being diffused across layers, which keeps response times short. Access provisioning, offboarding, and separation-of-duties procedures are documented and enforced as the team grows.
Compliance commitments
- GDPR and CCPA/CPRA aligned, with a Data Processing Agreement available
- A documented security program covering encryption, access control, and incident response
- Sub-processor governance with 30-day advance notice of changes
- SOC 2 Type II preparation in progress, with ISO 27001 planned
Responsible data use
We collect the minimum data needed to operate conversational search. We do not sell customer data, and we do not use customer data to train shared models. Customers can export or delete their data at any time. Full detail lives in our Privacy Policy, DPA, and Trust & Transparency pages.
Contact
Governance, security, or compliance questions can be sent to security@regor.ai.
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